Introducing New Hygiene and Service Protocols to Ensure the Wellbeing of Everyone
Norfolk, June 11, 2020 – Spirit of Norfolk by Hornblower Cruises and Events will be back cruising the Elizabeth River from Friday, June 19, offering a choice of public and group dining cruises in accordance with Governor Northam’s phased reopening plan. With guest spaces spread over several levels, local landmark Spirit of Norfolk features expansive decks inside and out, providing plentiful space and fresh air. Combined with reduced capacity, there is more than enough room on board for everyone to stay safely apart.
To provide reassurance in the current pandemic environment, Hornblower has expanded its industry defining SafeCruise by Hornblower program, building on already stringent sanitation processes, to incorporate further health-driven measures to guard against the spread of COVID-19 and other viruses.
Explaining the company’s preparations for welcoming guests back on board, Hornblower General Manager for Norfolk Jolene Price-Thompson said: “We are proud of our excellent safety and sanitation track record and always operate and maintain a rigorous process around cleanliness and hygiene. So, while our guests can still expect the same high standards and welcoming service, we are adapting our amazing experiences to reflect the need for social distance, alongside elevated health and hygiene practices.”
Hornblower has reviewed every aspect of the guest experience journey and is taking all steps necessary to ensure the wellbeing of everyone on board. These include, but are not limited to:
- Mandatory daily crew member health screening, and wearing of appropriate PPE
- 修改登机和购票程序，以实现社会疏导和无接触进入。
- 要求客人在巡航时戴上口罩，但吃饭和喝水时除外。
- Reducing the number of guests on board, and adapting table spacing to allow for a minimum 6-foot distance between guests while they dine
- Buffet stations will feature a protective shield, while an attendant will assist and serve each guest. Single-use menus will be provided on every cruise and discarded (recycled) afterwards.
- 实施强化的卫生和消毒程序，在各处设置洗手台
关于霍恩布洛尔公司的SafeCruise之旅
霍恩布洛尔公司的SafeCruise成立于25年前，为整个霍恩布洛尔集团的健康、安全和安保提供了行业定义的标准。该计划不断改进，遵循最新的政府和行业准则，运用几十年来的运营专业知识，确保为客人和船员提供一个安全的环境，同时保持霍恩布洛尔公司的优秀安全记录。www.hornblower.com/safecruise
关于霍恩布洛尔游轮和活动
霍恩布洛尔游轮和活动公司是北美最大和领先的水上餐饮、观光、私人包租和交通体验供应商。该公司在美国、加拿大和英国提供22个令人羡慕的目的地，在那里有4,300多名船员，他们经营着一支由157艘船组成的船队，每年为980多万客人服务。霍恩布洛尔游轮和活动公司是霍恩布洛尔集团的一个部门，该集团代表国家公园管理局经营前往恶魔岛、自由女神像国家纪念碑和埃利斯岛纪念博物馆的官方渡轮服务，以及纽约纽约渡轮公司、美国皇后汽船公司、霍恩布洛尔尼亚加拉游轮公司、胜利游轮公司和HMS全球海运公司。庞大的投资组合反映了近一个世纪的行业专长和创新--从开创最早的河流观光旅游和餐饮巡游到开发革命性的霍恩布洛尔混合动力船，这是一艘由风能、太阳能和电池供电的船只。欲了解更多信息，请访问www.hornblower.com