Effective date: July 14, 2023

Kikundi cha Hornblower, Inc. wazazi wake, matawi, na washirika ("Hornblower Group Family of Companies") wamejitolea kulinda faragha ya maelezo yako ya kibinafsi.

The Hornblower Group Family of Companies is made up of different legal entities who offer its services and products under different brand names, including, among others, Alcatraz City Cruises, Alcatraz Island Services, American Queen Voyages, Anchor,  Bridgeport Shipyard, City Cruises, City Experiences, City Ferries, Devour Tours, HMS Ferries, Hornblower, Journey Beyond, Liberty Landing Ferries, Niagara City Cruises, Niagara Jet City Cruises, NYC Ferry, Seaward Services, Shore Excursions of America, Statue City Cruises, Venture Ashore, and Walks. This privacy statement is issued on behalf of the whole Hornblower Group Family of Companies so when we mention “Hornblower”, “City Experiences”, “American Queen Voyages”, “AQV”, Journey Beyond”, “we”, “us” or “our” in this privacy statement, we are referring to the relevant company in the Hornblower Group Family of Companies responsible for processing your information. If you are in the European Union, UK, or Switzerland, Hornblower Group, Inc. is the “data controller” for cityexperiences.com and is responsible for this website and any personal information that is provided via this website.  For all other website domains and services, the relevant company in the Hornblower Group Family of Companies who you submit your personal information to is the data controller. If any terms of this Privacy Policy contradict the terms of any privacy policy of any of our Sites (defined below), then the terms of this Privacy Policy will govern.

This policy describes how we treat personal information we collect both online and offline and the choices you have associated with that information.

Mbali na Sera ya Faragha ya Kawaida: 

• • Ikiwa unaishi Canada, tafadhali pia soma Sera yetu ya Faragha ya Kanada  
  • Ikiwa unaishi California, tafadhali pia soma Sera yetu ya Faragha ya California  

• • Ikiwa unaishi katika Umoja wa Ulaya, Uingereza, au Uswizi, tafadhali pia soma Ilani yetu Maalum kwa Watu binafsi katika Eneo la Uchumi wa Ulaya, Uingereza na Uswizi  
  • If you are located in Australia, please also read ourAustralian Privacy Policy

 

Sera hii ya faragha ("Sera") imeundwa na wewe katika akili.  Jinsi inavyotumika kwako itategemea njia ambayo unaingiliana nasi.  Kwa mfano, unaweza:
 

i. Kununua tiketi ya kwenda na / au kuhudhuria moja ya sadaka zetu nyingi za uzoefu; kama vile yachts zetu za kukodi, cruises za chakula na huduma za feri au kuchukua ziara ya kuongozwa au safari au cruise usiku kucha 

ii. kuwasiliana nasi kupitia mawasiliano yoyote ya kielektroniki, kielektroniki na ya mdomo; 

iii. kutumia moja ya tovuti zetu au programu za simu, na kurasa zote zinazolingana za wavuti na tovuti zinazounganisha au kuonyesha Sera hii ("Tovuti"); 

IV. kuunda akaunti au kujiunga na majarida yetu ya barua pepe; 

v. kutumia vipengele au maudhui mengine yoyote yanayomilikiwa au kuendeshwa na sisi; Au 

vi. Vinginevyo wasiliana nasi kuhusiana na shughuli zetu za biashara.  

Mifano hii na mwingiliano mwingine wowote, mawasiliano, au matumizi ya Tovuti zetu, vifaa, uzoefu, na / au wafanyakazi au wakandarasi wa kujitegemea hujumuisha "Huduma" zetu. Uchaguzi na haki zako kuhusiana na kila mwingiliano zinaelezewa kwa undani zaidi hapa chini.  Bofya kwenye "Jifunze Zaidi" chini ya kila ikoni kwa habari zaidi au tembeza chini ili kusoma sera kamili. 

Ni taarifa gani tunayo na tunaipata wapi
Tunakusanya na kuhifadhi aina tofauti za habari kukuhusu unapounda akaunti, kununua tiketi, kuhudhuria sadaka zetu za uzoefu, kuwasiliana nasi, kutumia Tovuti zetu, kutumia programu na vyombo vya habari vya kijamii au vinginevyo kuwasilisha Maelezo ya Kibinafsi kwetu. Taarifa hii ni pamoja na, pale inapotumika, Utambulisho, Mawasiliano, Fedha, Ufundi, Wasifu, Sauti na Video, Elektroniki, Matumizi, Jiolojia, Masoko na Mawasiliano, Uajiri, na baadhi ya Takwimu za Afya. Tunaweza pia kuteka Inferences kutoka kwa habari hii kuhusu maslahi yako na mapendekezo yako. Tunakusanya maelezo ya kibinafsi kwa njia za haki na halali na, popote inapofaa, moja kwa moja kutoka kwako. 

JIFUNZE ZAIDI  

 

Jinsi tunavyotumia maelezo yako na kwa nini
Tutakusanya na kutumia taarifa zako kwa sababu nyingi kama vile kukusaidia kupata upatikanaji wa Huduma zetu, kushiriki habari, kwa ajili ya masoko na kama inavyoruhusiwa vinginevyo au inahitajika na sheria. 

JIFUNZE ZAIDI  

 

Ni nani tunayeshiriki data yako na kwa nini
Tunaweza kufichua maelezo yako ya kibinafsi na washirika na wahusika wengine wanaohusishwa na Huduma yetu. Hizi zinaweza kujumuisha makampuni mengine yanayohusiana na Hornblower, IT na watoa huduma za utawala wa mfumo, washauri wa kitaalam, washirika wa matangazo, watoa huduma za uchambuzi wa data, na wengine ili kusaidia katika kutoa Huduma yetu kwako; Tunaweza pia kufichua kwa vyama vingine pale inapohitajika au kuruhusiwa na sheria. 

JIFUNZE ZAIDI  

 

Kuangalia maelezo yako
Usalama wa data yako ni muhimu kwetu na tunachukua hatua za kujaribu kuhakikisha maelezo yako yanalindwa na kuifuta kwa usalama wakati hatuhitaji tena. Hata hivyo, usalama kamili haupo, na hatuwezi kuhakikisha usalama kamili wa maelezo yako ya kibinafsi. Maelezo yako ya kibinafsi yanaweza kushughulikiwa katika nchi nyingine, na ipasavyo, yanaweza kupatikana kwa mahakama, utekelezaji wa sheria na mamlaka ya usalama wa kitaifa katika nchi hizo. 

JIFUNZE ZAIDI  

 

Wasiliana nasi 

Tafadhali wasiliana nasi ikiwa una maswali yoyote
Ikiwa una maswali au maoni yoyote kuhusu Sera hii ya Faragha, tafadhali wasiliana nasi kwa kututumia barua pepe [email protected].  

JIFUNZE ZAIDI 

What Information We Have and Where We Get It  

Maelezo ya kibinafsi ni habari yoyote inayohusiana na wewe, inakutambulisha wewe binafsi au inaweza kutumika kukutambua, kama vile kitambulisho chako cha mtumiaji, jina, anwani ya barua pepe, jina, nambari ya simu, anwani na nambari ya akaunti ya malipo. Aina za maelezo ya kibinafsi ambayo tunaweza kukusanya kuhusu wewe ni pamoja na, lakini sio mdogo kwa: 

We collect information you provide us directly:

We collect information you share with us when you use our Services. For example, when you book charter yacht, dining cruise and ferry services through our Sites or by calling us, we may ask your name, street address, email address, and payment information. When you fill out a booking form with us on our Sites, we may collect your name, email, phone, company name and party information. We may also collect your Personal Information in connection with employment at Hornblower that you leave at our Site. 

We collect information from you passively:

We may collect information about your use of the Services. For example, we may collect information that your browser sends whenever you visit our Sites or when you access the Sites by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Services. You can enable or disable location services when you use our Services at any time by way of your device settings.
LEARN MORE  

We collect information about you from our Affiliates and Subsidiaries:

Tunaweza kupata maelezo yako ya kibinafsi kutoka kwa kampuni inayodhibitiwa na au chini ya udhibiti wa kawaida na Hornblower. 

We collect information about you from third parties:

Kwa mfano, ikiwa unatumia kipengele cha vyombo vya habari vya kijamii na Tovuti zetu au kuchapisha kwenye jukwaa la vyombo vya habari vya kijamii, tovuti ya vyombo vya habari vya kijamii itatupa habari kuhusu wewe.  Ikiwa tunakusanya taarifa kukuhusu kutoka kwa mtu mwingine, ikiwa ni pamoja na mwanafamilia, rafiki, au wakala wa kusafiri, ambaye anatafuta kutumia Huduma zetu kwa niaba yako, mtu huyo ataombwa kutupatia maelezo sawa ya kibinafsi ambayo kwa kawaida tungekusanya kutoka kwako moja kwa moja ili kukamilisha uhifadhi wako. Tunamchukulia mtu huyo kuwa na ridhaa na idhini yako ya kutupatia maelezo yako binafsi kwa madhumuni husika yaliyoelezwa katika sera, isipokuwa na mpaka tutakaposhauriwa vinginevyo. 

Jinsi tunavyotumia maelezo yako na kwa nini 

We use information to provide you with products and services 

Tutatumia Maelezo yako ya Kibinafsi kutoa maelezo au kutoa Huduma unazoomba na kukuwezesha kushiriki katika vipengele vinavyoingiliana vya Huduma yetu unapochagua kufanya hivyo. Ikiwa taarifa husika itatolewa au Huduma itafanywa na mtu wa tatu, basi tutafichua taarifa husika kwa mtu wa tatu anayetoa taarifa au kufanya Huduma husika. Maelezo yako yanaweza kupatikana au kutolewa kwa watoa huduma wengine na wakandarasi ambao wanawajibika kimkataba kulinda taarifa zako kama ilivyoelezwa katika Sera hii. 

Tunatumia habari kukusasisha juu ya mabadiliko ya huduma zetu 

Tutakutumia maelezo ya kiutawala au yanayohusiana na akaunti ili kukujulisha kuhusu mabadiliko ya Huduma yetu. Mawasiliano hayo yanaweza kujumuisha habari kuhusu sasisho za Sera, uthibitisho wa shughuli zako, sasisho za usalama au maelezo mengine yanayohusiana na shughuli. Tunachakata maelezo yako ya mawasiliano ili kukutumia mawasiliano kama hayo. Mawasiliano yanayohusiana na huduma sio ya uendelezaji katika asili. Huwezi kujiondoa kwenye mawasiliano hayo, vinginevyo unaweza kukosa maendeleo muhimu yanayohusiana na akaunti yako au Huduma. 

Tunatumia maelezo kujibu maombi au maswali yako 

Tunakusanya taarifa yoyote unayotupatia unapowasiliana nasi, kama vile maswali, wasiwasi, maoni, migogoro au masuala. Bila maelezo yako ya kibinafsi, hatuwezi kukujibu au kuhakikisha matumizi yako ya kuendelea na starehe ya Huduma. 

Tunatumia Maelezo kukutumia Masoko na Mawasiliano ya Uendelezaji  

Tunaweza kutumia maelezo yako ya kibinafsi kuwasiliana na wewe na majarida, uuzaji au vifaa vya uendelezaji, ofa, na habari zingine ambazo zinaweza kuwa na maslahi kwako kulingana na Huduma ambazo tayari umenunua au kuuliza juu isipokuwa umechagua kutopokea habari hiyo. Unaweza kuchagua kupokea yoyote, au yote, ya barua pepe hizi kutoka kwetu kwa kufuata kiungo cha kujiondoa au maagizo yaliyotolewa katika barua pepe yoyote tunayotuma. Unaweza kuchagua programu yetu ya SMS / kutuma ujumbe mfupi kwa kutuma ujumbe STOP kwa ujumbe wowote wa SMS tunaotuma. Hatutanunua idhini, au kuuza, kukodisha au kushiriki idhini ya kuingia kwenye programu yetu ya SMS / kutuma ujumbe mfupi. 

Tunatumia habari kuboresha huduma zetu 

Tutatumia maelezo yako kukusanya uchambuzi au taarifa muhimu ili tuweze kuboresha Huduma zetu na kugundua, kuzuia na kushughulikia masuala ya kiufundi. Tunaweza pia kutumia maelezo yako kufuatilia matumizi ya Huduma zetu ikiwa ni pamoja na bila masharti ya utafutaji yaliyoingizwa, kurasa zilizotembelewa na nyaraka zilizotazamwa. 

Tunatumia habari kutekeleza kufuata sera zetu 

When you access or use our Services, you are bound to our Terms of Use which may be found at this link or on the Site you made your purchase on, the applicable Service Terms and Conditions for purchases which may be found at this link or on the Site you made your purchase from, the applicable Rewards Terms if participating in a Rewards program or, for American Queen Voyages, the SSOA Loyalty Program Terms, and this Policy. To ensure you comply with them, we process your Personal Information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. We also process your Personal Information to: investigate, prevent or mitigate violations of our internal terms, agreements or policies; enforce our agreements with third parties and business partners; and, as applicable, collect fees based on your use of our Services. We cannot perform our Services in accordance with our terms, agreements or policies without processing your Personal Information for such purposes.

Tunatumia taarifa kudumisha uzingatiaji wa kisheria na udhibiti  

Our Services are subject to certain laws and regulations which may require us to process your Personal Information. For example, we process your Personal Information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law. Without processing your Personal Information for such purposes, we cannot perform the Services in accordance with our legal and regulatory requirements.

Ni nani tunayeshiriki data yako na kwa nini 

Tunaweza kufichua maelezo yako ya kibinafsi na washirika na wahusika wengine wanaohusishwa na Huduma zetu. 

Tutashiriki habari ndani ya familia ya makampuni ya Hornblower Group. 

Hornblower ni sehemu ya shirika la ushirika ambalo lina vyombo vingi vya kisheria, michakato ya biashara, miundo ya usimamizi na mifumo ya kiufundi, Familia ya Makampuni ya Kikundi cha Hornblower. Hornblower inaweza kushiriki maelezo yako ya kibinafsi na shirika hili ili kukupa Huduma na kuchukua hatua kulingana na ombi lako. 

Tutashiriki habari na wahusika wengine ambao hufanya huduma kwa niaba yetu. 

Tunaweza kuajiri kampuni za wahusika wengine na watu binafsi kuwezesha Huduma zetu ("Watoa Huduma"), kutoa Huduma kwa niaba yetu, kufanya huduma zinazohusiana na Huduma au kutusaidia katika kuchambua jinsi Huduma zetu zinatumika. Vyama hivi vya tatu vinapata maelezo yako ya kibinafsi tu kutekeleza kazi hizi kwa niaba yetu na wanawajibika kutofichua au kuitumia kwa madhumuni mengine yoyote. 

Tunaweza kushiriki habari na watoa huduma wengine wa tiketi. 

Tunaweza kushiriki habari na watoa huduma wengine wa tiketi ambao wanatoa huduma.  Kwa mfano, ukinunua kifurushi cha kifungu kinachojumuisha matoleo kutoka kwa kampuni nje ya Familia ya Makampuni ya Kikundi cha Hornblower ("Mtoa Tiketi"), data yako ya kibinafsi inaweza kushirikiwa ili kuwezesha ununuzi wako.  Mara tu maelezo ya kibinafsi yanaposhirikiwa na Mtoa Tiketi, habari inakuwa chini ya mazoea ya faragha ya Mtoa Tiketi. 

Tunaweza kushiriki habari ikiwa sehemu yoyote ya biashara yetu inahusika katika kuunganisha au kupata. 

Ikiwa Hornblower inahusika katika kuunganisha, ununuzi, au uuzaji wa mali (kila "shughuli") Maelezo yako ya kibinafsi yanaweza kufunuliwa ili kutathmini na kuwezesha shughuli na / au kuhamishwa kama mali ya biashara. Inapohitajika, tutatoa taarifa wakati maelezo yako ya kibinafsi yanahamishwa au kufunuliwa kuhusiana na shughuli na kuwa chini ya ulinzi tofauti wa sera ya faragha. 

Tunaweza kushirikishana habari ikiwa tunafikiri tunapaswa kuzingatia sheria au kujilinda. 

Chini ya hali fulani, Hornblower inaweza kuhitajika au kuruhusiwa kufichua maelezo yako ya kibinafsi kwa mujibu wa sheria husika au kwa kujibu maombi halali ya utekelezaji wa sheria au mamlaka ya umma (kwa mfano mahakama au wakala wa serikali). Hornblower inaweza kufunua maelezo yako ya kibinafsi kwa imani nzuri kwamba kitendo hicho ni muhimu au cha busara kwa:
• kuzingatia wajibu wa kisheria;
• kulinda na kutetea haki au mali ya Hornblower;
• kuzuia au kuchunguza makosa yanayowezekana kuhusiana na Huduma;
• kulinda usalama binafsi wa watumiaji wa Huduma au umma; Na
• kulinda dhidi ya dhima ya kisheria. 

 

Kuangalia maelezo yako 

Tunatumia hatua za kawaida za usalama. 

Usalama wa data yako ni muhimu sana kwetu na tunachukua hatua za kujaribu kuhakikisha taarifa zako zinalindwa, lakini kumbuka kwamba hakuna njia ya maambukizi kwenye mtandao au njia ya uhifadhi wa elektroniki ambayo ni salama kwa 100%. Hatua zetu za usalama ni pamoja na hatua za kawaida za kimwili, kiufundi na kiutawala ili kuzuia ufikiaji usioidhinishwa au ufichuzi wa maelezo yako, kudumisha usahihi wa data, kuhakikisha matumizi sahihi ya habari, na vinginevyo kulinda maelezo yako ya kibinafsi. Wakati tunajitahidi kutumia njia zinazokubalika kibiashara kulinda maelezo yako ya kibinafsi, hatuwezi kuhakikisha usalama wake kamili. 

Tutahifadhi data yako kwa muda mrefu kama inahitajika. 

Hornblower itahifadhi maelezo yako ya kibinafsi kwa muda mrefu tu kama ni muhimu kwa madhumuni yaliyowekwa katika Sera hii. Tutahifadhi na kutumia maelezo yako ya kibinafsi kwa kiwango kinachohitajika ili kuzingatia majukumu yetu ya kisheria (kwa mfano, ikiwa tunahitajika kuhifadhi data yako ili kuzingatia sheria zinazotumika), kutatua migogoro na kutekeleza mikataba na sera zetu za kisheria. Hornblower pia itahifadhi Data ya Matumizi kwa madhumuni ya uchambuzi wa ndani. Data ya matumizi kwa ujumla huhifadhiwa kwa muda mfupi, isipokuwa wakati data hii inatumiwa kuimarisha usalama au kuboresha utendaji wa Huduma yetu, au tunawajibika kisheria kuhifadhi data hii kwa muda mrefu. 

Tunahifadhi taarifa ndani na nje ya Marekani. 

Maelezo yako ya kibinafsi, yanaweza kuhamishiwa - na kudumishwa - kompyuta zilizo nje ya jimbo lako, mkoa, nchi au mamlaka nyingine ya kiserikali ambapo sheria za ulinzi wa data zinaweza kutofautiana na zile za mamlaka yako. Ikiwa uko nje ya Marekani na kuchagua kutoa habari kwetu, tafadhali kumbuka kuwa tunahamisha data, ikiwa ni pamoja na maelezo ya kibinafsi, kwa Marekani na kuichakata huko. 

Hornblower itachukua hatua nzuri kuhakikisha kuwa maelezo yako ya kibinafsi yanatibiwa kwa usalama na kwa mujibu wa Sera hii na hakuna uhamisho wa taarifa zako binafsi utafanyika kwa shirika au nchi isipokuwa kama kuna udhibiti wa kutosha mahali ikiwa ni pamoja na usalama wa maelezo yako binafsi. Ikiwa hutaki maelezo yako kuhamishiwa au kuchakatwa au kudumishwa nje ya nchi au mamlaka ambapo uko, haupaswi kutumia Huduma. 

Tunaweza kuunganisha kwenye tovuti au huduma za watu wengine ambazo hatudhibiti. 

Huduma yetu inaweza kuwa na viungo kwenye tovuti zingine ambazo haziendeshwi na sisi. Ukibofya kiungo cha wahusika wengine, utaelekezwa kwenye tovuti hiyo ya wahusika wengine. Tunakushauri sana kupitia upya sera ya faragha ya kila tovuti unayotembelea. Hatuna udhibiti na kudhani hakuna jukumu la maudhui, sera za faragha au mazoea ya tovuti au huduma yoyote ya wahusika wengine. 

Huduma zetu hazielekezwi kwa mtu yeyote chini ya umri wa miaka 18. 

Hatukusanyi kwa kujua taarifa za kibinafsi kutoka kwa mtu yeyote chini ya umri wa miaka 18 bila idhini ya wazazi. Ikiwa wewe ni mzazi au mlezi na unafahamu kuwa Mtoto wako ametupatia taarifa za kibinafsi, tafadhali wasiliana nasi. Ikiwa tunafahamu kuwa tumekusanya taarifa za kibinafsi kutoka kwa watoto bila uthibitisho wa idhini ya wazazi, tunachukua hatua za kuondoa habari hiyo kutoka kwa seva zetu. 

SERA YA COOKIES na UCHAGUZI WA MATANGAZO 

Tunatumia teknolojia za kawaida za kufuatilia. 

Sisi au wachuuzi wetu hutumia zana kadhaa za kawaida za kufuatilia. Hizi zinaweza kujumuisha kuki za kivinjari. Tunatumia zana hizi: 

• • Kutambua wateja wapya au wa zamani. 
  • Ili kuhifadhi nywila yako ikiwa umesajiliwa kwenye tovuti zetu. 
  • Kuboresha tovuti yetu na programu ya simu. 
  • Kukutumikia na maudhui ya matangazo ambayo tunadhani utapendezwa. Ili kufanya hivyo, sisi au washirika wetu wa biashara tunaweza kuchunguza tabia zako kwa muda kwenye tovuti hii na kwenye tovuti za watu wengine. Tunaweza pia kukusanya maelezo kuhusu historia yako ya kuvinjari. 
  • Kuelewa vizuri maslahi ya wateja wetu na wageni wetu wa tovuti. 

Tunatumia vidakuzi na teknolojia sawa za kufuatilia kufuatilia shughuli kwenye Huduma zetu. 

Vidakuzi ni faili zilizo na kiasi kidogo cha data ambacho kinaweza kujumuisha kitambulisho cha kipekee kisichojulikana. Vidakuzi hutumwa kwenye kivinjari chako kutoka kwenye tovuti na kuhifadhiwa kwenye kifaa chako. Teknolojia nyingine za ufuatiliaji pia hutumiwa kama vile beacons, vitambulisho na hati za kukusanya na kufuatilia habari na kuboresha na kuchambua Huduma zetu. 

Tunatumia aina zifuatazo za vidakuzi kwenye Huduma zetu: 

• • Cookies muhimu sana - Kuki hizi ni muhimu kwa sababu zinakuwezesha kutumia Huduma zetu. Kwa mfano, vidakuzi muhimu kabisa hukuruhusu kufikia maeneo salama kwenye Huduma zetu. Bila vidakuzi hivi, baadhi ya huduma haziwezi kutolewa. Vidakuzi hivi havikusanyi habari kuhusu wewe kwa madhumuni ya uuzaji. Jamii hii ya kuki ni muhimu kwa Huduma zetu kufanya kazi na haziwezi kuzimwa.
    • Vidakuzi vya kazi - Tunatumia vidakuzi vya kazi kukumbuka uchaguzi wako ili tuweze kuunda Huduma zetu ili kukupa vipengele vilivyoboreshwa na maudhui ya kibinafsi. Kwa mfano, vidakuzi hivi vinaweza kutumika kukumbuka jina lako au mapendekezo kwenye Huduma zetu. Hatutumii kuki za kazi kukulenga na masoko ya mtandaoni. Ingawa vidakuzi hivi vinaweza kuzimwa, hii inaweza kusababisha utendaji mdogo wakati wa matumizi yako ya Huduma zetu.
    • Utendaji au Vidakuzi vya Uchambuzi - Vidakuzi hivi hukusanya maelezo yasiyofaa kuhusu jinsi unavyotumia Huduma zetu, ikiwa ni pamoja na kurasa za wavuti unazotembelea na viungo unavyobofya. Tunatumia maelezo yaliyokusanywa na vidakuzi hivyo ili kuboresha na kuboresha Huduma zetu. Hatutumii kuki hizi kukulenga na masoko ya mtandaoni. Unaweza kuzima kuki hizi.
    • Vidakuzi vya tatu - Hizi ni kuki ambazo hutolewa na watoa huduma wa tatu na ni za moja ya makundi ya kuki yaliyoelezwa hapo juu. Watoa huduma hawa wa tatu huchakata Maelezo yako ya kibinafsi kwa niaba yetu kulingana na maagizo na majukumu yetu yanayoendana na Sera hii. 

Tunaweza kutumia Watoa Huduma wengine kufuatilia na kuchambua matumizi ya Huduma yetu. 

Mfano wa hii ni Google Analytics. Google Analytics ni huduma ya uchambuzi wa wavuti inayotolewa na Google LLC ("Google") ambayo inafuatilia na kuripoti trafiki ya tovuti. Google hutumia data iliyokusanywa kufuatilia na kufuatilia matumizi ya Huduma yetu. Data hii inashirikiwa na huduma zingine za Google. Google inaweza kutumia data iliyokusanywa ili kuweka muktadha na kubinafsisha matangazo ya mtandao wake wa matangazo.
Kwa maelezo zaidi juu ya mazoea ya faragha ya Google, tafadhali tembelea ukurasa wa wavuti wa Faragha na Masharti ya Google: https://policies.google.com/privacy?hl=en. Nyongeza ya Kivinjari cha Google Analytics huwapa wageni uwezo wa kuzuia data zao kukusanywa na kutumiwa na Google Analytics, inapatikana kwa: https://tools.google.com/dlpage/gaoptout.

Hatudhibiti, na hatuwajibiki, utunzaji huu wa watoa huduma wa tatu wa Taarifa zako za Kibinafsi na kila mmoja ana Sera yake ya Faragha. 

Kwa habari kuhusu Watoa Huduma wengine tunaotumia kufuatilia na kuchambua matumizi ya Huduma yetu, tafadhali tutumie barua pepe kwa [email protected].  

Tunaweza kutumia huduma za urekebishaji kutangaza kwenye tovuti za wahusika wengine kwako baada ya kutembelea Huduma zetu. 

Sisi na wachuuzi wetu wa tatu tunatumia vidakuzi kujulisha, kuboresha na kutumikia matangazo kulingana na ziara zako za zamani kwenye Huduma yetu. Mfano mmoja tunaotumia kwa madhumuni haya ni Matangazo ya Google. Huduma ya urekebishaji wa Matangazo ya Google hutolewa na Google. Unaweza kuchagua hii kwa kutembelea ukurasa wa Mipangilio ya Matangazo ya Google: http://www.google.com/settings/ads. 

Mfano mwingine ni Matangazo ya Facebook.  Unaweza kuchagua hii kwa kutembelea ukurasa wa Mapendeleo ya Matangazo ya Facebook: https://www.facebook.com/help/109378269482053.  

Kwa habari kuhusu huduma zingine zozote za urekebishaji tunazotumia kutangaza kwenye tovuti za wahusika wengine kwako baada ya kutembelea Huduma zetu, tafadhali tutumie barua pepe wakati [email protected].  

Tunaweza kutumia zana zingine za kufuatilia pia. 

Ili kuona jinsi Tovuti zetu zinavyofanya wakati mwingine tunatumia beacons za uongofu, vitambulisho, hati na pikseli, ambazo hufyatua mstari mfupi wa msimbo kutuambia wakati umebofya kitufe fulani au kufikia ukurasa fulani. Pia tunatumia teknolojia hizi za kufuatilia kuchambua mifumo ya matumizi kwenye Tovuti yetu. Matumizi ya teknolojia hizi hutuwezesha kurekodi kwamba kifaa fulani, kivinjari, au programu imetembelea ukurasa fulani wa wavuti. 

Unaweza kudhibiti kuki na zana za kufuatilia 

Kivinjari chako kinaweza kukupa chaguo la kukataa baadhi au vidakuzi vyote vya kivinjari. Unaweza pia kuondoa vidakuzi kutoka kwa kivinjari chako. Unaweza kutumia mapendekezo yako kuhusiana na vidakuzi vilivyotumika kwenye Tovuti yetu kwa kuchukua hatua zilizoainishwa hapa chini: 

• • Vidakuzi vya Chama cha Kwanza - Unaweza kuwezesha, kuzima au kufuta vidakuzi vyetu kupitia kivinjari unachotumia kufikia Huduma zetu. Ili kufanya hivyo, fuata maagizo yaliyotolewa na kivinjari chako (kawaida iko ndani ya mipangilio ya "Msaada", "Zana" au "Hariri"). Tafadhali kumbuka, ikiwa utaweka kivinjari chako ili kuzima kuki, huenda usiweze kufikia maeneo salama ya Huduma zetu na sehemu za Huduma haziwezi kufanya kazi vizuri kwako. Unaweza kupata maelezo zaidi kuhusu jinsi ya kubadilisha mipangilio ya kuki ya kivinjari chako kwenye http://www.allaboutcookies.org. 
  • Vidakuzi vya tatu - Vivinjari vya kisasa pia hukuruhusu kuzuia kuki za wahusika wengine kwa kutumia hatua zilizoelezwa hapo juu. 
  • Usifuatilie - Hatuungi mkono Usifuatilie ishara. Usifuatilie ni upendeleo unaoweza kuweka kwenye kivinjari chako cha wavuti ili kuwajulisha tovuti ambazo hutaki kufuatiliwa. Unaweza kuwezesha au kuzima Usifuatilie kwa kutembelea Mapendeleo au ukurasa wa Mipangilio ya kivinjari chako cha wavuti. 

 

Wasiliana nasi

Tafadhali wasiliana nasi ikiwa una maswali yoyote 

Kabla ya kutumia Huduma zetu, tafadhali soma kwa makini Masharti yetu ya Matumizi, Masharti na Masharti ya Huduma, na Sera hii. Isipokuwa kama imefafanuliwa vinginevyo katika Sera hii, maneno yaliyotumika katika Sera hii yana maana sawa na katika Masharti yetu ya Matumizi. Kwa kutumia Huduma, unakubali ukusanyaji na matumizi ya Maelezo yako ya Kibinafsi kulingana na Sera hii, Masharti ya Matumizi, na, ikiwa ununuzi wowote unafanywa, Sheria na Masharti yoyote ya Huduma yanayotumika. Ikiwa hujisikii vizuri na sehemu yoyote ya Sera hii, Masharti ya Matumizi au Masharti ya Huduma na Masharti, hupaswi kutumia, kufikia, au kununua Huduma zetu.
Ikiwa una maswali au maoni yoyote kuhusu Sera hii ya Faragha, tafadhali wasiliana nasi kwa kututumia barua pepe [email protected].  

Nini tutafanya ikiwa kuna sasisho la Sera hii 

Tunaweza kusasisha Sera hii mara kwa mara. Tutakujulisha mabadiliko yoyote kwa kuchapisha Sera mpya kwenye ukurasa huu wa wavuti na kusasisha tarehe ya ufanisi. Ikiwa mabadiliko ni muhimu, tutatoa taarifa maarufu zaidi kama vile arifa ya barua pepe ikiwa inatumika. Tafadhali pitia Sera hii mara kwa mara kwa mabadiliko yoyote. Mabadiliko ya Sera hii ya Faragha yanafaa yanapowekwa kwenye ukurasa huu. 

 

Hakimiliki 2021 Kikundi cha Hornblower. Haki zote zimehifadhiwa. 

Sera hii ya faragha ya Kanada ("Sera ya Kanada") inatumika tu kwa watu wanaopata au kutumia Huduma zetu wakati iko nchini Canada.   

For the purposes of the Canadian Policy, 
“Personal Information” means information about an identifiable individual, including where there is a serious possibility that an individual could be identified through the use of that information.  It does not include business information, such as the name, title, business address or telephone number of an employee of an organization. 
“Marketing Purposes” means in order to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you based on the Services that you already purchased or enquired about, if you have consented to receive such materials and/or if otherwise permitted by applicable law. 

Isipokuwa kama ilivyoelezwa vinginevyo, masharti mengine yote ya mtaji katika Sera ya Canada yana maana iliyowekwa katika Sera ya Faragha ya Kawaida. 

 

Ni maelezo gani ya kibinafsi tunayokusanya 

We may receive, use and store the following categories of Personal Information which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Financial Data includes bank account and payment card details.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. When you access the Service with a mobile device, this Technical Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
• Profile Data includes your username and password, purchases or orders made by you, company engagements made by you such as calls, emails, or web pages visited, your preferences, feedback and survey responses.
• Audio & Video Data includes audio recordings of your voice if you call us and video footage and photographs that may be taken of the public areas of our premises, to the extent permitted by law.
• Electronic data includes online chat transcripts, SMS or text message transcripts, or email transcripts between you and Hornblower, and any photographs, video, multimedia, or messages or content you provide on the Sites such as reviews, comments, customer service requests, survey responses, images, testimonials, social media profiles, and other content, to the extent permitted by applicable law.
• Usage Data includes information about how you use our website, products and services. This Usage Data may include information such as the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
• Geolocation Data includes your geolocation, to the extent you have configured your device to permit us to collect such information;
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences, as well as inferences about your preferences, characteristics, behavior and attitudes.
• Recruitment Data includes:
  • Contact details (including names, postal addresses, email addresses and telephone numbers)
  • The information you have provided via our application process, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications, and previous salary and benefits (if provided).
  • Details of your references, and medical records.
• We may also collect your Health Data. Specifically, we may collect data about:
  • Any health conditions you have;
  • Your Covid-19 vaccination status; and
  • Your dietary requirements.
• Inferences may be drawn or created from the above listed information about your interests and preferences

The amount and the type of the information we collect, use, or disclose will be limited, wherever possible, to that which is needed to fulfil the purpose(s) identified below.  We collect personal information by fair and lawful means and, wherever appropriate, directly from you.

 

Kwa nini tunakusanya Maelezo ya Kibinafsi 

Tunakusanya, kutumia, na kufichua Maelezo ya Kibinafsi kwa madhumuni ya msingi ya kutoa Huduma kwako, ikiwa ni pamoja na na kwa kuongeza madhumuni yafuatayo: 

 

Kusudi / Shughuli	Aina ya data
Kukusajili kama mteja mpya au mtarajiwa	(a) Utambulisho (b) Mawasiliano
Kusindika na kutoa ununuzi wako wa Huduma zetu ikiwa ni pamoja na: (a) Kusimamia malipo, ada na tozo (b) Kukusanya na kurejesha fedha tunazodaiwa sisi  (c) Ili kutekeleza uzingatiaji wa Masharti na Makubaliano yetu au Sera  (d) Ufichuzi kwa Watoa Huduma wetu	Utambulisho  Wasiliana  Fedha  Shughuli  Masoko na Mawasiliano  Sauti na Video  Afya  Elektroniki
Kusimamia uhusiano wetu na wewe ambao utajumuisha: (a) Kuwasiliana nawe kuhusu Huduma ulizonunua kutoka kwetu  (b) Kukujulisha kuhusu mabadiliko ya Masharti yetu au Sera ya Faragha (c) Kukuomba uache ukaguzi au ufanye utafiti	(a) Utambulisho (b) Mawasiliano (c) Wasifu (d) Masoko na Mawasiliano (e) Afya (f) Electronic (i) Inference
Kusimamia na kulinda biashara yetu na tovuti hii (ikiwa ni pamoja na utatuzi, uchambuzi wa data, upimaji, matengenezo ya mfumo, msaada, ripoti na mwenyeji wa data)	Utambulisho  Wasiliana  Kiufundi  Matumizi
Kutoa maudhui na matangazo ya tovuti husika kwako na kupima au kuelewa ufanisi wa matangazo tunayokutumikia	Utambulisho  Wasiliana  Umbo  Matumizi  Masoko na Mawasiliano  Kiufundi  Jiolojia  Inference
Kutumia uchambuzi wa data ili kuboresha tovuti yetu, bidhaa / huduma, masoko, mahusiano ya wateja na uzoefu	(a) Ufundi (b) Matumizi
Kukutumia nyenzo za uendelezaji na kutoa mapendekezo na mapendekezo kwako kuhusu bidhaa au huduma ambazo zinaweza kuwa na maslahi kwako	Utambulisho  Wasiliana  Kiufundi  Matumizi  Umbo  Jiolojia  Inference
Ufichuzi kwa utekelezaji wa sheria au mamlaka nyingine	Utambulisho  Wasiliana  Umbo  Matumizi  Masoko na Mawasiliano  Kiufundi  Jiolojia  Elektroniki  Sauti na Video
Kufanya maamuzi kuhusu uteuzi wako na kuajiri kwa kazi	(a) Kuajiriwa
Disclosure relating to mergers and acquisitions  Ufichuzi ndani ya shirika letu la ushirika	(a) Identity  (b) Mawasiliano  (c) Wasifu  (d) Matumizi  (e) Masoko na Mawasiliano  (f) Ufundi  (g) Jiolojia

 

Tunaweza pia kukusanya, kutumia na kufichua maelezo yako ya kibinafsi kama inavyoruhusiwa vinginevyo au inahitajika na sheria husika. 

 

Ni muda gani tunaweka maelezo yako ya kibinafsi 

Kama ilivyoelezwa mapema katika Sera hii, tutahifadhi tu maelezo yako ya kibinafsi kwa muda mrefu kama inahitajika ili kutimiza madhumuni tuliyokusanya kwa, ikiwa ni pamoja na kwa madhumuni ya kukidhi mahitaji yoyote ya kisheria, uhasibu, au taarifa. Ambapo sio muhimu tena kuhifadhi maelezo yako ya kibinafsi, tutafuta kwa usalama, au katika hali fulani, kufuta maelezo yako ya kibinafsi (ili isihusishwe tena na wewe) kwa madhumuni ya utafiti au takwimu, katika hali ambayo tunaweza kutumia habari hii kwa muda usiojulikana bila taarifa zaidi kwako. Kutokujulikana kwa namna hiyo kutafanywa kwa mujibu wa, na pale inaporuhusiwa na, sheria husika. 

 

Ufichuzi wa Taarifa Binafsi 

To provide services and effectively run our business, we may need to share your Personal Information as permitted by law. We may share your Personal Information with the following categories of recipients:

• Other companies within the Hornblower Group Family of Companies
• Third party Service Providers who perform services on our behalf to help provide you with Services, including IT and system administration services, marketing service providers, data analytics providers. advertising partners, recruitment agencies.
• Third party ticket providers who may receive your personal data to provide you Services. For example, if you purchase a bundle package that includes offerings from a company outside the Hornblower Group Family of Companies (“Ticket Provider”), your personal data may be shared to facilitate your purchase.  Once personal information is shared with a Ticket Provider, the information becomes subject to the Ticket Provider’s privacy practices.
• Professional advisers including lawyers, bankers, auditors and insurers.
• Regulators and other authorities where required by law
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners are permitted to use your Personal Information in the same way as set out in this privacy statement.

We require all group companies and third party Service Providers to respect the security of your Personal Information and to treat it in accordance with the law. We do not allow our third party Service Providers to use your Personal Information for their own purposes and only permit them to process your Personal Information for specified purposes and in accordance with our instructions.  Your personal data is subject a Ticket Provider’s privacy policies once the data is transferred.

We do not sell the Personal Information we collect about you. We may, however, share your Personal Information with service providers or third parties in accordance with the business purposes set out in this privacy statement.

 

Ridhaa 

We will obtain your consent to the collection, use, and disclosure of your Personal Information where required by applicable laws and regulations. We assume you have consented to our reasonable collection and use of Personal Information consistent with the purposes for which the information was given when you initiate contact with us or voluntarily provide Personal Information to us. We also assume that when you use our Services on behalf of yourself and/or others, that you consent on behalf of you and/or others to the reasonable collection, use and disclosure of Personal Information.

When using personal information for a new purpose, we will document that new purpose and ask for consent again.   We will not use your personal information without your consent unless it is for the same purpose for which the information was originally collected or compiled, consistent with the purpose for which the information was originally collected or compiled or authorized or required by law to do so.

 

Uhamisho wa taarifa binafsi nje ya nchi 

Hornblower Group ni makao makuu nchini Marekani na Maeneo ni mwenyeji nchini Marekani. Matokeo yake, maelezo yako ya kibinafsi yanaweza kuhamishwa au kuhifadhiwa nje ya Kanada. Maelezo ya kibinafsi unayotupatia yanaweza kupatikana kwa mahakama, utekelezaji wa sheria na mamlaka ya usalama wa kitaifa ya mamlaka hizo ambazo tunahamisha, kuhifadhi au vinginevyo kuchakata taarifa za kibinafsi. 

 

Haki zako 

Kulingana na eneo lako, watu nchini Canada wanaweza kuwa na haki fulani kuhusiana na maelezo yao ya kibinafsi kwa mujibu wa faragha na sheria za ulinzi wa data, kulingana na vikwazo na mapungufu kadhaa kwa mujibu wa sheria hizo, ambazo zinaweza kujumuisha haki ya: 

• kufikia, kusahihisha, kurekebisha au kusasisha Maelezo yao ya Kibinafsi; 

• kufahamishwa (na/ au kupata akaunti ya) uwepo, matumizi, na ufichuzi wa Taarifa zao binafsi, na kupinga usahihi na ukamilifu wa taarifa hizo na kuzifanyia marekebisho kama inavyofaa; 
• kuondoa idhini ya kuendelea kukusanya, kutumia au kutoa taarifa binafsi, kulingana na vikwazo vya kisheria au kimkataba na taarifa nzuri; 
• kupata habari kuhusu sera na mazoea yetu kwa heshima ya utunzaji wetu wa habari za kibinafsi; na / au 
• Uliza swali au kushughulikia changamoto kuhusu kufuata sheria husika za faragha na ulinzi wa data kwa mtu aliyeteuliwa kuwajibika kwa kufuata sheria hizo. 

Tafadhali kumbuka kuwa unaweza kuhitajika kutoa uthibitisho sahihi wa utambulisho kuhusiana na ombi la kutumia haki zako chini ya faragha inayotumika na sheria za ulinzi wa data, ikiwa ni pamoja na kuhusiana na ombi la kufikia au kurekebisha maelezo yako ya kibinafsi.  

Ikiwa unataka kutumia haki yoyote iliyowekwa hapo juu, tafadhali wasiliana na Afisa wetu wa Ulinzi wa Data wakati [email protected].  

Information for California Residents

This section describes how we use, disclose, and process your personal information within the scope of the California Consumer Privacy Act of 2018 (“CCPA”) currently in effect through December 31, 2022 and the California Privacy Rights Act of 2020 (CPRA) which will become effective on January 1, 2023. This section supplements the above Privacy Policy and only applies only to California residents.  

Makundi ya Maelezo ya Kibinafsi tunayokusanya na jinsi tunavyoitumia 

Neno "maelezo ya kibinafsi" kama inavyotumiwa katika sehemu hii ya Haki za Faragha ya California inamaanisha habari ambayo inatambua, inahusiana na, inaelezea, ina uwezo wa kuhusishwa na, au inaweza kuunganishwa, moja kwa moja au kwa njia isiyo ya moja kwa moja, na mlaji au kaya fulani. "Maelezo ya kibinafsi" haijumuishi habari yoyote inayopatikana kwa umma, iliyotambuliwa, iliyojumuishwa au isiyojulikana. Pia tunakusanya "Sensitive Personal Information" kama neno hilo linavyofafanuliwa na CPRA. 

 

Jamii ya Taarifa Binafsi	Jamii za Vyanzo ambavyo Taarifa binafsi Zilizokusanywa	Madhumuni ya kukusanya / matumizi	Jamii za wahusika wengine ambao tunafichua habari za kibinafsi
vitambulisho kama vile jina, anwani, kitambulisho cha kipekee cha kibinafsi, barua pepe, nambari ya simu, anwani ya IP ya kifaa chako, programu, na nambari za utambulisho zinazohusiana na vifaa vyako	Moja kwa moja kutoka kwako  Vidakuzi kwenye tovuti zetu  Ufuatiliaji wa Programu ya Simu	To provide you with products and services  Kuwasiliana na wewe kuhusu mabadiliko ya huduma zetu, kukupa maelezo kuhusu huduma, na kuomba maoni  Kujibu maombi au maswali yako  Kwa madhumuni ya uuzaji  Kukuonyesha matangazo husika wakati unavinjari mtandao au kutumia mitandao ya kijamii  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu  Kutekeleza utekelezaji wa sera zetu  Kudumisha uzingatiaji wa kisheria na udhibiti	With our affiliate entities   Watoa Huduma Wetu  Watoa huduma za uchambuzi wa data kama Google Analytics  Washirika wetu wa matangazo  Watoa huduma ya tiketi ya mtu wa tatu
Uainishaji wa idadi ya watu na ulinzi, kama vile jinsia	Moja kwa moja kutoka kwako	Kwa madhumuni ya uuzaji  Kukuonyesha matangazo husika wakati unavinjari mtandao au kutumia mitandao ya kijamii  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu  Watoa huduma za uchambuzi wa data kama Google Analytics  Washirika wetu wa matangazo  Watoa huduma ya tiketi ya mtu wa tatu
Maelezo ya kadi ya malipo	Moja kwa moja kutoka kwako	To provide you with products and services  Kuwasiliana na wewe kuhusu mabadiliko ya huduma zetu, kukupa maelezo kuhusu huduma, na kuomba maoni  Kutekeleza utekelezaji wa sera zetu  Kudumisha uzingatiaji wa kisheria na udhibiti	With our affiliate entities   Watoa Huduma Wetu
maelezo ya kibiashara kama vile kumbukumbu za bidhaa au huduma zilizonunuliwa, kupatikana, au kuzingatiwa na wewe	Moja kwa moja kutoka kwako  Vidakuzi kwenye tovuti zetu  Ufuatiliaji wa Programu ya Simu	To provide you with products and services  Kuwasiliana na wewe kuhusu mabadiliko ya huduma zetu, kukupa maelezo kuhusu huduma, na kuomba maoni  Kujibu maombi au maswali yako  Kwa madhumuni ya uuzaji  Kukuonyesha matangazo husika wakati unavinjari mtandao au kutumia mitandao ya kijamii  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu  Watoa huduma za uchambuzi wa data kama Google Analytics  Washirika wetu wa matangazo  Watoa huduma ya tiketi ya mtu wa tatu
Mtandao au maelezo mengine ya elektroniki kuhusu historia yako ya kuvinjari, historia ya utafutaji, ukurasa wa wavuti uliotembelewa kabla ya kuja kwenye Tovuti zetu, urefu wa ziara na idadi ya maoni ya ukurasa, data ya mkondo wa bonyeza, mapendeleo ya ndani, mtoa huduma wako wa simu, tarehe na stempu za wakati zinazohusiana na shughuli, na maelezo ya usanidi wa mfumo	Moja kwa moja kutoka kwako  Vidakuzi kwenye tovuti zetu  Ufuatiliaji wa Programu ya Simu  Watoa Huduma Wetu	Kwa madhumuni ya uuzaji  Kukuonyesha matangazo husika wakati unavinjari mtandao au kutumia mitandao ya kijamii  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu  Watoa huduma za uchambuzi wa data kama Google Analytics  Washirika wetu wa matangazo
geolocation yako, kwa kiwango ambacho umesanidi kifaa chako ili kuturuhusu kukusanya taarifa hizo	Moja kwa moja kutoka kwako  Vidakuzi kwenye tovuti zetu  Ufuatiliaji wa Programu ya Simu	To provide you with products and services  Kuwasiliana na wewe kuhusu mabadiliko ya huduma zetu, kukupa maelezo kuhusu huduma, na kuomba maoni  Kwa madhumuni ya uuzaji  Kukuonyesha matangazo husika wakati unavinjari mtandao au kutumia mitandao ya kijamii  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu  Watoa huduma za uchambuzi wa data kama Google Analytics  Washirika wetu wa matangazo
Rekodi za sauti za sauti yako kwa kiwango unachotuita, kama inavyoruhusiwa chini ya sheria husika	Moja kwa moja kutoka kwako	To provide you with products and services  Kujibu maombi au maswali yako  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu
Picha za video zako ambazo zinaweza kuchukuliwa katika maeneo ya umma ya majengo yetu, kama inavyoruhusiwa chini ya sheria	Moja kwa moja kutoka kwako Watoa huduma wetu	Kutekeleza utekelezaji wa sera zetu  Kudumisha uzingatiaji wa kisheria na udhibiti  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu
Mazungumzo ya mtandaoni au nakala za barua pepe kwa kiwango unachowasiliana nasi, kama ilivyotolewa na sheria	Moja kwa moja kutoka kwako	To provide you with products and services  Kujibu maombi au maswali yako  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu
SMS au nakala za maandishi kwa kiwango unachochagua au kuwasiliana nasi, kama ilivyotolewa na sheria	Moja kwa moja kutoka kwako	To provide you with products and services  Kujibu maombi au maswali yako  Kwa madhumuni ya uuzaji  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu
Maudhui ya mtumiaji unayotupa kama vile maoni, ushuhuda, picha, maombi ya huduma kwa wateja, picha, na maudhui mengine, kama inavyoruhusiwa na sheria	Moja kwa moja kutoka kwako	To provide you with products and services  Kujibu maombi au maswali yako  Kutekeleza utekelezaji wa sera zetu  Kwa madhumuni ya uuzaji  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu  Watoa huduma za uchambuzi wa data kama Google Analytics  Washirika wetu wa matangazo  Watoa huduma ya tiketi ya mtu wa tatu
Taarifa za kitaalamu au zinazohusiana na ajira	Moja kwa moja kutoka kwako  Watoa Huduma Wetu	For employment and hiring purposes   Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu
inferences about your preferences, characteristics, behavior and attitudes.	Moja kwa moja kutoka kwako  Vidakuzi kwenye tovuti zetu  Ufuatiliaji wa Programu ya Simu  Watoa Huduma Wetu	Kwa madhumuni ya uuzaji  Kukuonyesha matangazo husika wakati unavinjari mtandao au kutumia mitandao ya kijamii  Ili kuelewa, kuboresha, kuendeleza, na kuboresha Tovuti na huduma zetu	With our affiliate entities   Watoa Huduma Wetu  Watoa huduma za uchambuzi wa data kama Google Analytics  Washirika wetu wa matangazo

 

Kwa ujumla hatukusanyi taarifa za kibayometriki, au habari zinazohusiana na elimu. Kwa habari zaidi kuhusu Maelezo ya Kibinafsi tunayokusanya na jinsi tunavyokusanya, tafadhali rejea sehemu ya 1 na 2 hapo juu. 

Kushiriki habari za kibinafsi kwa madhumuni ya biashara 

Tunaweza kufichua maelezo yako ya kibinafsi kwa chama kingine kwa madhumuni ya biashara kama ilivyoainishwa kwenye chati hapa chini. Tunapofichua taarifa hizo za kibinafsi kwa Mtoa Huduma wa tatu, tunafanya hivyo kwa mujibu wa mkataba unaoelezea madhumuni ya ufichuzi huo na kumtaka mpokeaji kuweka siri taarifa binafsi na si kutumia ikiwa kwa madhumuni mengine yoyote zaidi ya kutekeleza majukumu yake chini ya mkataba. Ikiwa tunashiriki maelezo yako na mtoa huduma wa tiketi ya mtu mwingine, basi data yako inaweza kuwa chini ya sera zao za faragha mara tu data inapohamishwa.  Kwa mfano, unaponunua vifurushi vya kifungu vinavyojumuisha huduma na kampuni nje ya Familia ya Makampuni ya Kikundi cha Hornblower ("Mtoa Tiketi"), tunaweza kushiriki data yako ya kibinafsi na kampuni hiyo ili kutoa Huduma zilizonunuliwa. Data yako ya kibinafsi iko chini ya sera za faragha za mtoa tiketi mara tu data inapohamishwa. 

 

Jamii ya Taarifa binafsi au Taarifa Nyeti za Kibinafsi	Kushiriki kwa Madhumuni ya Biashara Husika
	Ukaguzi na Hisia za Matangazo	Usalama na Uadilifu	Functionality & Debugging	Short-Term / Transient Use, Including Non-Personalized Advertising	Huduma zilizofanywa kwa niaba yetu	Marketing Services	Research & Development	Udhibiti wa Ubora na Uboreshaji wa Bidhaa na Huduma zetu
vitambulisho	✓	✓	✓	✓	✓	✓	✓	✓
Uainishaji wa idadi ya watu au ulinzi,	✓			✓	✓	✓	✓	✓
Maelezo ya kadi ya malipo				✓	✓
Taarifa za kibiashara				✓	✓	✓	✓	✓
Intaneti au taarifa nyingine za kielektroniki	✓	✓	✓	✓	✓	✓	✓	✓
geolocation yako		✓	✓		✓	✓	✓	✓
Rekodi za sauti					✓			✓
Rekodi za video		✓
Mazungumzo ya mtandaoni au nakala za barua pepe					✓	✓		✓
SMS au nakala za maandishi					✓	✓		✓
Yaliyomo kwenye mtumiaji		✓		✓		✓	✓	✓
Taarifa za kitaalamu au zinazohusiana na ajira					✓
Inferences zilizochorwa						✓	✓	✓

 

Ni muda gani tunaweka maelezo yako ya kibinafsi 

Kama ilivyoelezwa mapema katika Sera hii, tutahifadhi tu maelezo yako ya kibinafsi kwa muda mrefu kama inahitajika ili kutimiza madhumuni tuliyokusanya kwa, ikiwa ni pamoja na kwa madhumuni ya kukidhi mahitaji yoyote ya kisheria, uhasibu, au taarifa. Ambapo sio muhimu tena kuhifadhi maelezo yako ya kibinafsi, tutafuta kwa usalama, au katika hali fulani, kufuta maelezo yako ya kibinafsi (ili isihusishwe tena na wewe) kwa madhumuni ya utafiti au takwimu, katika hali ambayo tunaweza kutumia habari hii kwa muda usiojulikana bila taarifa zaidi kwako. Kutokujulikana kwa namna hiyo kutafanywa kwa mujibu wa, na pale inaporuhusiwa na, sheria husika. 

Haki zako za faragha za California 

Kama mkazi wa California, una haki kuhusiana na maelezo yako ya kibinafsi; hata hivyo, haki zako ziko chini ya ubaguzi fulani. Kwa mfano, hatuwezi kufichua vipande maalum vya Maelezo ya Kibinafsi ikiwa ufichuzi utaunda hatari kubwa, inayoweza kuelezeka, na isiyo na maana kwa usalama wa maelezo ya kibinafsi, akaunti yako na sisi au usalama wa mifumo yetu ya mtandao. 

• Haki dhidi ya ubaguzi - Una haki ya kutobaguliwa kwa kutekeleza haki yoyote iliyoelezwa katika sehemu hii. Hatutakubagua kwa kutumia haki yako ya kujua, kufuta au kuchagua mauzo. 
• Haki ya Kujua - Una haki ya kuomba kwa maandishi: (i) orodha ya makundi ya habari za kibinafsi, kama vile jina, anwani, anwani ya barua pepe, kwamba biashara imefunua kwa wahusika wengine wakati wa mwaka wa kalenda uliotangulia mara moja kwa madhumuni ya uuzaji wa moja kwa moja wa wahusika wengine, na (ii) majina na anwani za wahusika wote wa tatu. Kwa kuongezea, una haki ya kuomba: (i) makundi ya maelezo ya kibinafsi tuliyokusanya kuhusu wewe, (ii) makundi ya vyanzo ambavyo maelezo ya kibinafsi hukusanywa, (iii) biashara au madhumuni ya kibiashara kwa ajili ya ukusanyaji wa habari, (iv) makundi ya wahusika wengine ambao tumeshiriki habari za kibinafsi, na (v) vipande maalum vya maelezo ya kibinafsi tunayoshikilia kuhusu mtu binafsi. Una haki ya kuomba nakala ya maelezo maalum ya kibinafsi tuliyokusanya kuhusu wewe wakati wa miezi 12 kabla ya ombi lako. 
• Haki ya Kufuta - Una haki ya kutuomba tufute maelezo yoyote ya kibinafsi ambayo tumekusanya kutoka kwako au kudumisha juu yako, kulingana na tofauti fulani. 
• Haki ya Kusahihisha - Ufanisi kuanzia Januari 1, 2023, ikiwa unaamini kuwa habari yoyote ya kibinafsi tunayodumisha juu yako sio sahihi, chini ya CPRA unaweza kuwasilisha ombi kwetu kusahihisha habari hiyo. Baada ya kupokea ombi linaloweza kuthibitishwa la kusahihisha taarifa za kibinafsi zisizo sahihi, tutatumia jitihada za kibiashara za kusahihisha habari kama unavyoelekeza. 
• Haki ya Kupunguza Matumizi ya Maelezo Yako Nyeti ya Kibinafsi - Ufanisi kuanzia Januari 1, 2023, unaweza kutuelekeza kupunguza matumizi ya maelezo yako nyeti ya kibinafsi kwa matumizi ambayo ni muhimu kutoa bidhaa na huduma zetu, au kama inavyohitajika; kuhakikisha usalama na uadilifu; kwa matumizi ya muda mfupi, ya muda mfupi, ikiwa ni pamoja na matangazo yasiyo ya kibinafsi; Kutunza au kuhudumia akaunti, kutoa huduma kwa wateja, kuchakata au kutimiza maagizo na miamala, kuthibitisha taarifa za wateja, malipo ya mchakato, kutoa fedha, kutoa huduma za uchambuzi, kutoa uhifadhi, au huduma nyingine zinazofanana; na kuthibitisha au kudumisha ubora au usalama wa huduma au kifaa kinachomilikiwa, kutengenezwa, kutengenezwa, au kudhibitiwa na sisi, na kuboresha, kuboresha, au kuboresha huduma au vifaa hivyo. 

Kudai haki yako ya kujua, kufuta, au kusahihisha maelezo yako ya kibinafsi au kupunguza matumizi ya Maelezo yako Nyeti ya Kibinafsi au kwa maswali mengine yoyote au wasiwasi, tafadhali wasiliana nasi kwa kututumia barua pepe kwa [email protected] au kutupigia simu bila malipo kwa 833-311-0971.  

When making a request regarding your privacy rights, we may ask you to verify your identity. To do so, we may ask you to verify Personal Information we already have on file about you. If we cannot verify your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes. If you exercise your right to request specific pieces of your personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.  

• Haki ya Kuchagua Kuuza au Kushiriki Habari Zako za Kibinafsi- CCPA inafafanua kwa upana "habari za kibinafsi" na "kuuza" kama vile kugawana vitambulisho na vitambulisho vilivyounganishwa na wewe kwa faida inaweza kuchukuliwa kuwa uuzaji. Una haki ya kuchagua kuwa na Maelezo yako ya Kibinafsi kuuzwa kama ilivyofafanuliwa katika CCPA. Hatuuzi maelezo yako ya kibinafsi. Hata hivyo, tunafanya "kushiriki" Maelezo ya Kibinafsi yaliyokusanywa na vidakuzi kama vile anwani ya IP kwa wahusika wengine kwa madhumuni ya matangazo ya tabia ya msalaba. Ili kujiondoa katika kugawana maelezo yako ya kibinafsi kwa kusudi hili, tafadhali rejelea sehemu ya Sera hii ya Faragha yenye kichwa, "Unaweza kudhibiti vidakuzi na zana za kufuatilia" au tembelea yetu Usiuze au Kushiriki ukurasa wangu wa wavuti wa Maelezo ya Kibinafsi kwa habari zaidi. 

Angaza Sheria Nyepesi 

Wakazi wa California wanaweza kuomba ilani kutoka kwetu kuelezea ni makundi gani ya taarifa za kibinafsi (ikiwa zipo) tumeshirikiana na wahusika wengine, ikiwa ni pamoja na washirika wetu wa kampuni, kwa madhumuni ya uuzaji wa moja kwa moja wakati wa mwaka wa kalenda uliotangulia. Unaweza kuomba taarifa hiyo mara moja kwa mwaka na bila malipo. Ili kuomba taarifa, tafadhali tutumie barua pepe kwa [email protected]. Katika ombi lako, tafadhali taja kwamba unataka "Ilani ya Haki za Faragha ya California." Tutakujibu kwa siku thelathini (30) au kama inavyoruhusiwa na sheria. 

 

Ilani ya Motisha ya Fedha 

We offer our customers a loyalty program that provides certain perks, such as points that are redeemable for discounts on Services. The loyalty program is free to all customers and rewards you for using our Services. You can find a full description of the Loyalty Program, including the benefits offered, and related legal terms by reading our Rewards Terms or, for American Queen Voyages, the SSOA Loyalty Program Terms. We may also provide other programs, such as sweepstakes, contest, or other similar promotional campaigns (collectively, the “Programs”). When you sign up for one of these Programs, we may ask for personal information like your name and email address.

Financial incentives, as defined under the “CCPA, include programs, benefits, or other offerings, including payments to consumers as compensation, for the disclosure, deletion, or sale of personal information about them. These Programs may be considered a “financial incentive” under California law because they involve the collection of personal information.

When you sign up for one of the Programs and provide your personal information, for example, name and email address, the collection of personal information for the Programs may be considered a financial incentive. In such circumstances, we offer a price difference that is reasonably related to the value of your data to us in connection with the loyalty program or Programs.

You may opt-out from participating in a Program at any time by contacting us using the options provided in the applicable Program rules. For full details about the loyalty program, please read the Rewards Terms or, for American Queen Voyages, the SSOA Loyalty Program Terms. Program rules for other Programs will be released as they become available.

 

Information for Colorado, Connecticut, Utah, and Virginia Residents

This section provides residents of the states of Colorado, Connecticut, Utah, and Virginia with additional information regarding our collection, use and disclosure of their personal information that supplements the disclosures in our Privacy Policy above. This section uses certain terms that have the meaning given to them in the Colorado Privacy Act, Connecticut Personal Data Privacy and Online Monitoring Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act respectively.

Personal Information Collected and Purposes of Processing Personal Information

In addition to the disclosures in our Privacy Policy above, we collect the personal information and process the personal information for the purposes detailed in the Personal Information Categories We Collect and How We Use It section above.

Disclosure of Personal Information

In addition to the disclosures in our Privacy Policy above, we disclose and share your personal information as described under Sharing Personal Information for Business Purposes in the section above.

Notice of Rewards Program

Information about our Rewards Programs and the information we collect is detailed in the Notice of Financial Incentives section above.

Your U.S. State Privacy Rights

The residents of Colorado, Connecticut, Utah, and Virginia have the following rights with respect to their personal information:

• To access personal information
• To correct personal information (Colorado, Connecticut, and Virginia only)*
• To delete personal information
• To opt-out of targeted advertising

These rights are further detailed in the Your California Privacy Rights section above. Colorado residents may exercise their privacy rights by following the instructions included in the Your California Privacy Rights section above.

Sehemu hii inatumika tu kwa watu wanaopata au kutumia Huduma zetu wakati iko katika EEA, Uingereza na / au Uswizi (kwa pamoja, "Nchi zilizoteuliwa"). Tunaweza kukuuliza utambue ni nchi gani uliyopo wakati unatumia baadhi ya Huduma au tunaweza kutegemea anwani yako ya IP kutambua ni nchi gani uliyopo.

Tunapotegemea anwani yako ya IP, hatuwezi kutumia masharti ya sehemu hii kwa mtu yeyote ambaye anaficha au vinginevyo huficha taarifa zao za eneo kutoka kwetu ili tusionekane ziko katika Nchi Zilizoteuliwa. Ikiwa masharti yoyote katika sehemu hii yanakinzana na masharti mengine yaliyomo katika Sera hii, masharti katika sehemu hii yatatumika kwa watumiaji katika Nchi Zilizoteuliwa.

City Cruises Limited (a company incorporated in England and Wales, with company number 00312286) is Hornblower’s representative regarding data privacy matters in the United Kingdom. Its contact details are: Cherry Garden Pier, Cherry Garden Street, Rotherhithe, London, SE16 4TU; [email protected].

Walks Agency Limited, a company incorporated in Ireland, is Hornblower’s representative regarding data privacy matters within the European Economic Area. Its contact details are: 114 Lower Baggot Street, Dublin D02 YX75 Ireland; [email protected].

You can direct any questions or complaints about the use or disclosure of your Personal Information to us by contacting us as set out above. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Personal Information. If you are located in Europe and are dissatisfied with the resolution of your complaint, you may contact the applicable data protection authority in your jurisdiction in Europe using the contact details provided at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm for further information and assistance.

Where we need to collect Personal Information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services or process your job application). In this case, we may have to cancel a product or service you have with us, or not progress your job application. We will notify you if this is the case at the time.

 

Jamii za Taarifa binafsi zilizokusanywa 

We may receive, use and store the following categories of Personal Information which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Financial Data includes bank account and payment card details.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. When you access the Service with a mobile device, this Technical Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
• Profile Data includes your username and password, purchases or orders made by you, company engagements made by you such as calls, emails, or web pages visited, your preferences, feedback and survey responses.
• Audio & Video Data includes audio recordings of your voice if you call us and video footage and photographs that may be taken of the public areas of our premises, to the extent permitted by law
• Electronic data includes online chat transcripts, SMS or text message transcripts between you and Hornblower, and any photographs, video, multimedia, or messages or content you provide on the Sites such as reviews, comments, customer service requests, survey responses, images, testimonials, social media profiles, and other content, to the extent permitted by applicable law.
• Usage Data includes information about how you use our website, products and services. This Usage Data may include information such as the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
• Geolocation data includes your geolocation, to the extent you have configured your device to permit us to collect such information.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences, as well as inferences about your preferences, characteristics, behavior and attitudes.
• Recruitment Data includes:
  • Contact details (including names, postal addresses, email addresses and telephone numbers)
  • The information you have provided via our application process, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications, and previous salary and benefits (if provided).
  • Details of your references, and medical records.
• We may also collect your Health Data, which is a Special Category of Personal Information. Specifically, we may collect data about:
  • Any health conditions you have;
  • Your Covid-19 vaccination status; and
  • Your dietary requirements.
• Inferences may be drawn or created from the above listed information about your interests and preferences

 

Misingi ya kisheria ya kusindika maelezo yako ya kibinafsi 

We have set out below, in a table format, a description of all the ways we plan to use your Personal Information, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your Personal Information for more than one lawful ground depending on the specific purpose for which we are using that data. Please contact us by emailing us at [email protected] if you need details about the specific legal ground we are relying on to process your Personal Information where more than one ground has been set out in the table below.

 

Kusudi / Shughuli	Aina ya data	Msingi halali wa usindikaji ikiwa ni pamoja na msingi wa maslahi halali
Kukusajili kama mteja mpya au mtarajiwa	(a) Utambulisho (b) Mawasiliano	Utendaji wa mkataba na wewe
Kusindika na kutoa ununuzi wako wa Huduma zetu ikiwa ni pamoja na:   (a) Kusimamia malipo, ada na tozo (b) Kukusanya na kurejesha fedha tunazodaiwa sisi  (c) Ili kutekeleza uzingatiaji wa Masharti na Makubaliano yetu au Sera  (d) Ufichuzi kwa Watoa Huduma wetu	Utambulisho  Wasiliana  Fedha  Shughuli  Masoko na Mawasiliano  Sauti na Video  Afya  Elektroniki	(a) Utendaji wa mkataba na wewe (b) Muhimu kwa maslahi yetu halali (kurejesha madeni yanayostahili kutokana na sisi na kukuza Huduma zetu) (c)  Kwa misingi ya ridhaa yako
Kusimamia uhusiano wetu na wewe ambao utajumuisha:   (a) Kuwasiliana nawe kuhusu Huduma ulizonunua kutoka kwetu  (b) Kukujulisha kuhusu mabadiliko ya Masharti yetu au Sera ya Faragha (c) Kukuomba uache ukaguzi au ufanye utafiti	(a) Utambulisho (b) Mawasiliano (c) Wasifu (d) Masoko na Mawasiliano  (e) Afya  (f) Kielektroniki  (g) Inference	(a) Utendaji wa mkataba na wewe (b) Muhimu kuzingatia wajibu wa kisheria (c) Muhimu kwa maslahi yetu halali (kutunza kumbukumbu zetu na kujifunza jinsi wateja wanavyotumia Huduma zetu)
Kusimamia na kulinda biashara yetu na tovuti hii (ikiwa ni pamoja na utatuzi, uchambuzi wa data, upimaji, matengenezo ya mfumo, msaada, ripoti na mwenyeji wa data)	Utambulisho  Wasiliana  Kiufundi  Matumizi	(a) Muhimu kwa maslahi yetu halali (kwa ajili ya kuendesha biashara zetu, utoaji wa huduma za utawala na TEHAMA, usalama wa mtandao, kuzuia udanganyifu na katika muktadha wa kujipanga upya kwa biashara au zoezi la marekebisho ya kikundi au uuzaji wa biashara au mali) (b) Muhimu kuzingatia wajibu wa kisheria
Kutoa maudhui na matangazo ya tovuti husika kwako na kupima au kuelewa ufanisi wa matangazo tunayokutumikia	Utambulisho  Wasiliana  Umbo  Matumizi  Masoko na Mawasiliano  Kiufundi  Jiolojia  Inference	Muhimu kwa maslahi yetu halali (kujifunza jinsi wateja wanavyotumia bidhaa/huduma zetu, kuziendeleza, kukuza biashara yetu na kujulisha mkakati wetu wa masoko)
Kutumia uchambuzi wa data ili kuboresha tovuti yetu, bidhaa / huduma, masoko, mahusiano ya wateja na uzoefu	(a) Ufundi (b) Matumizi	Muhimu kwa maslahi yetu halali (kufafanua aina za wateja kwa bidhaa na huduma zetu, kuweka tovuti yetu updated na muhimu, kuendeleza biashara yetu na kuwajulisha mkakati wetu wa masoko)
Kukutumia nyenzo za uendelezaji na kutoa mapendekezo na mapendekezo kwako kuhusu bidhaa au huduma ambazo zinaweza kuwa na maslahi kwako	Utambulisho  Wasiliana  Kiufundi  Matumizi  Umbo  Jiolojia  Inference  Masoko na Mawasiliano  Jiolojia  Elektroniki	Muhimu kwa maslahi yetu halali (kuendeleza bidhaa/huduma zetu na kukuza biashara yetu)
Ufichuzi kwa utekelezaji wa sheria au mamlaka nyingine	Utambulisho  Wasiliana  Umbo  Matumizi  Masoko na Mawasiliano  Kiufundi  Jiolojia  Elektroniki  Sauti na Video	Muhimu kuzingatia wajibu wa kisheria
Kufanya maamuzi kuhusu uteuzi wako na kuajiri kwa kazi	(a) Kuajiriwa	(a) Kuchukua hatua kabla ya kuingia mkataba na wewe (b) Muhimu kwa maslahi yetu halali (ili kuhakikisha kwamba tunaweza kufanya maamuzi ya ajira)
Disclosure relating to mergers and acquisitions  Ufichuzi ndani ya shirika letu la ushirika	(a) Identity  (b) Mawasiliano  (c) Wasifu  (d) Matumizi  (e) Masoko na Mawasiliano  (f) Ufundi  (g) Jiolojia	Kulingana na maslahi yetu halali (kukuza na kupanua biashara yetu)

 

1. MARKETING   

We strive to provide you with choices regarding certain uses of your Personal Information, particularly around marketing.

We may use your Identity, Contact, Technical, Usage, Geolocation and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us, purchased goods or services from us, consented to receiving such communications or where we are pursuing a legitimate interest and have a lawful right to do so and, in each case, you have not opted out of receiving that marketing.

If you do not want us to use your Personal Information in this way or to disclose your Personal Information to third parties for marketing purposes, please click an unsubscribe link in your emails or emailing us at [email protected]. You can object to direct marketing at any time and free of charge.

 

2. KUJITOA  

You can ask us to stop sending you marketing messages at any time by   clicking on an unsubscribe link in your emails or emailing us at [email protected] at any time.

Where you opt out of receiving these marketing messages, this will not apply to Personal Information provided to us as a result of a product/service purchase, service experience or other transactions.

 

3. UFICHUZI WA TAARIFA ZAKO BINAFSI  

To provide services and effectively run our business, we may need to share your Personal Information as permitted by law. We may share your Personal Information with the following categories of recipients:

• Other companies within the Hornblower Group Family of Companies;
• Service providers (which may include “service providers” as that term is defined under the General Data Protection Regulation, including IT and system administration services and recruitment agencies;
• Third party ticket providers who are entities outside the Hornblower Group Family of Companies (“Ticket Providers”), but from whom you purchased services from our Sites.
• Professional advisers including lawyers, bankers, auditors and insurers;
• Regulators and other authorities where required by law;
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners are permitted to use your Personal Information in the same way as set out in this privacy statement.

We require all group companies and third party Service Providers to respect the security of your Personal Information and to treat it in accordance with the law. We do not allow our third party Service Providers to use your Personal Information for their own purposes and only permit them to process your Personal Information for specified purposes and in accordance with our instructions.  Your personal data is subject a Ticket Provider’s privacy policies once the data is transferred.

We do not sell the Personal Information we collect about you. We may, however, share your Personal Information with group companies, service providers, or third parties in accordance with the business purposes set out in this privacy statement.

 

4. UHAMISHO WA KIMATAIFA  

Hornblower Group is headquartered in the United States and the Sites are hosted in the United States. As a result, if you are located in Europe or the United Kingdom your Personal Information may be transferred outside Europe.

Personal Information that is voluntarily provided to us may be maintained or accessed in servers or files located in the United States, which some or all of the Designated Countries have not deemed to provide “adequate” privacy safeguards. If you do not consent to having your Personal Information processed and stored in the United States, please do not provide it to us. By voluntarily providing your Personal Information on or via the Sites, you acknowledge and accept that your Personal Information will be transferred, processed and stored in the United States.

Some of our third party service providers and group companies are based outside the Designated Countries so their processing of your Personal Information will also involve a transfer of data outside the Designated Countries.

Whenever we transfer your Personal Information out of the Designated Countries, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your Personal Information to countries that have been deemed to provide an adequate level of protection for Personal Information by the European Commission.

Where we use certain providers or transfer data between the Hornblower Group Family of Companies, we may use specific contracts approved by the European Commission which give Personal Information the same protection it has in Europe. For further details, see:  https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en for the EU, https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/international-transfers/ for the UK, and https://www.edoeb.admin.ch/edoeb/en/home/datenschutz/arbeit_wirtschaft/datenuebermittlung_ausland.html for Switzerland.

Please contact us at the details set out above if you are located in Europe and want further information on the specific mechanism used by us when transferring Personal Information out of Europe.

 

5. USALAMA WA DATA  

We have put in place procedures to deal with any suspected Personal Information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

6. UHIFADHI WA DATA  

As stated earlier in this Policy, we will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Where it is no longer necessary to retain your Personal Information, we will securely delete, or in some circumstances, anonymize your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further statement to you. Any such anonymization would be performed in accordance with, and where allowed by, applicable law.

To determine the appropriate retention period for your Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

7. HAKI ZAKO ZA KISHERIA KAMA MKAZI WA NCHI ZILIZOTEULIWA 

If you are located in the Designated Countries, under certain circumstances, you have rights under data protection laws in relation to your Personal Information. These rights include:

Request access to your Personal Information (commonly known as a “data subject access request”): this enables you to receive a copy of the Personal Information we hold about you and to check that we are lawfully processing it.

Request correction of the Personal Information that we hold about you: this enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your Personal Information: this enables you to ask us to delete or remove Personal Information where there is no good reason for us continuing to process it.

You also have the right to ask us to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your Personal Information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.

You also have the right to object where we are processing your Personal Information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

You have the right not to be subject to automatic decision-making, including profiling. We sometimes use our computers and technology to study your personal information. This helps us to use this information so we know how you use our services, and make suggestions and recommendations to you about goods or services that may be of interest to you.

Request restriction of processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in the following scenarios:

(a) if you want us to establish the data’s accuracy;

(b) where our use of the data is unlawful but you do not want us to erase it;

(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or

(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your Personal Information to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your Personal Information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please email us at [email protected].

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.