Alcatraz City Cruises Give Back to Local Community Residents/Organization
This initiative aims to break down barriers and make the wonders of the Bay more accessible to those who might not otherwise have the opportunity to enjoy them. Whether it’s a chance to explore the scenic views, connect with nature, or simply enjoy a moment of peace on the water, we believe that these experiences should be shared by all members of our community.
By opening the door to these unforgettable experiences, we hope to inspire joy, foster a sense of belonging, and create lasting memories for those who call the Bay Area home.
Residency and Eligibility
To qualify for our Outreach Program, residents must live in the Bay Area and meet specific eligibility criteria, including showing a valid ID with a local Bay Area zip code. Residents are eligible if they are participating in government assistance programs, as determined by the Federal Poverty Guidelines (FPL) for California.
Based on these guidelines, the following income limits apply:
- Individuals: $15,060 or less annually
- Families of Two: $20,440 or less annually
- Families of Three: $25,820 or less annually
- Families of Four: $31,200 or less annually
Individuals participating in the following government assistance programs are eligible, and proof may be required:
- CalFresh (SNAP): EBT Card
- Medi-Cal: Medi-Cal BIC (Benefits Identification Card)
- WIC (Women, Infants & Children): WIC Card (Nutrition Assistance)
- General Assistance (GA) / General Relief (GR): Relief Payment Card
How to Book Your Complimentary Tickets
- Book Tickets Here
- Complete the reservation process.
Once booked, you will receive a confirmation email. On the day of your cruise, please bring:
- Your booking confirmation (printed or digital).
- A valid ID with a local Bay Area zip code.
We look forward to welcoming you aboard for a memorable and scenic Bay Discovery Cruise!
Frequently Asked Question
Who is eligible for a complimentary ticket under the outreach program?
-
Local Bay Area residents who belong to underrepresented communities and meet the income guidelines through participation in government assistance programs.
How do I prove my residency in San Francisco?
You will need to present a valid ID that shows a local San Francisco zip code.
What documentation do I need to claim my tickets?
You’ll need to bring your ID with a Bay Area zip code and proof of eligibility from one of the qualifying government assistance programs, such as an EBT card, or Medi-Cal BIC.
Can I bring guests who don’t qualify for the program?
Yes, but only tickets for eligible local residents will be complimentary. Guests will need to purchase regular tickets. Guest can purchase regular tickets here
How do I receive my ticket?
Please check in at the ticket booth with the valid photo identification and one of the required documentations.
Can I reschedule after I book?
Yes, rescheduling is possible and can be done through manage my booking.
What if I do not receive my confirmation?
If you do not receive a confirmation, check your spam/junk folder or contact us at [email protected]
Where can I park?
-
There is no parking at Pier 33. Street parking in the Fisherman’s Wharf area can be hard to find and nearly every space has a parking meter. Parking meters take nickels, dimes, quarters, and credit cards. Rates range from $.25 to $6.00 per hour (subject to change since these are not operated by Alcatraz City Cruises). Parking meters in the area operate seven days a week.
-
There are fifteen commercial lots within a five-block radius of Pier 33 Alcatraz Landing with a total of more than 3,000 parking spaces. The closest and most convenient lots are located at 55 Francisco Street and 80 Francisco Street. Rates can range from $40-$60 per day for parking.
-
Automobile break-ins are frequent in the area, so please do not leave any valuables in your car.
-
For more information on parking in the Fisherman’s Wharf area visit Plan Your Trip: Parking.
Do you validate parking?
Unfortunately, there are no parking validation services offered.
Can I bring my pet?
Only service animals are able to go on the Bay Discovery Cruise.
Can I bring food on the Bay Discovery Cruise?
Food and beverage will be available for purchase on board.
My flight leaves after the Bay Discovery Cruise, can I bring my suitcase with me?
No. Luggage, coolers, oversized backpacks and packages are not allowed on the Bay Discovery Cruise due to safety concerns. The National Park Service and Alcatraz City Cruises comply with Department of Homeland Security guidelines. Ferry departure and arrival points receive a great deal of scrutiny from the United States Coast Guard and are regulated as closely as airports. For this reason, luggage, coolers, oversized backpacks and large packages are not allowed on the Bay Discovery Cruise. The maximum acceptable size for a backpack is 16” x 20”. There are no storage facilities in the Pier 33 Alcatraz Landing area. Alcatraz City Cruises does not store luggage for ticketed passengers. Ticketed passengers arriving at Alcatraz Landing with luggage, coolers, oversized backpacks and packages may not be able to partake in the Bay Discovery Cruise. Please note that we cannot offer refunds to visitors who miss their ferry because of their luggage or any oversized bags. Thank you for your cooperation in this regard.
What is there to see while on the Bay Discovery Cruise?
- The Golden Gate Bridge
- Alcatraz Island
- Angel Island
- Sausalito
- The Marin Headlands
- Fort Point / Presidio
- Ghirardelli Square
- Pier 39
- San Francisco Skyline
Is the boat and Alcatraz Landing ADA accessible?
- Yes, all Alcatraz City Cruises vessels are accessible
- Accessible bathrooms are also located on Pier 33 Alcatraz Landing
Please note: There are no wheelchairs available for loan either at Pier 33 Alcatraz Landing or on Alcatraz Island.
