Contact Us

Let Us Help You

Reservation Center

415.981.ROCK (7625)
International +1.415.981.7625

Phone Lines

7:00 AM CST to 9:00 PM CST Monday- Sunday

Online Chat

7:00 AM CST to 9 :00 PM CST Monday- Sunday

Text Message

Text us

Mailing Address

Alcatraz City Cruises, LLC
Pier 33 South
Suite 200
San Francisco, CA 94111

Ticketbooth

Sunday & Monday: 7:40PM – 2:15PM PST

Tuesday – Saturday: 7:40AM – 4:30PM, *5:15pm PST

*Only during the holidays, 11/14/23-11/25/23 & 12/15/23- 01/06/23.

Pier 33 Alcatraz Landing
San Francisco, CA 94111

Group Tickets & Tour Operators
(20+ People)

855.964.2282
8:00AM – 4:30PM PST
[email protected]

Administration

[email protected]

We will respond to your email as soon as possible.

General Information 

[email protected]

We will respond to your email as soon as possible.

Request A Sign Language Interpreter

The National Park Service provides American Sign Language Interpreters for Alcatraz Island visitors. To request a Sign Language Interpreter, NPS must be given at least three weeks advanced notice to guarantee that an interpreter will be available.

  • To make a request, please e-mail Accessibility Program Office, or call the Accessibility Program Office at 415.561.4958.
  • For more information, please visit any of the following links.

https://www.nps.gov/alca/planyourvisit/alcatraz-asl.htm

https://www.nps.gov/goga/planyourvisit/accessibility.htm

Alcatraz City Cruises, LLC is an authorized Concessioner of the National Park Service, Department of the Interior.  Comments regarding Alcatraz City Cruises operations should be addressed to:

General Superintendent
Golden Gate National Recreation Area
Bldg. 201, Fort Mason
San Francisco, CA 94123

http://www.nps.gov/alca/contacts.htm