Introducing New Hygiene and Service Protocols to Ensure the Wellbeing of Everyone
Norfolk, June 11, 2020 – Spirit of Norfolk by Hornblower Cruises and Events will be back cruising the Elizabeth River from Friday, June 19, offering a choice of public and group dining cruises in accordance with Governor Northam’s phased reopening plan. With guest spaces spread over several levels, local landmark Spirit of Norfolk features expansive decks inside and out, providing plentiful space and fresh air. Combined with reduced capacity, there is more than enough room on board for everyone to stay safely apart.
To provide reassurance in the current pandemic environment, Hornblower has expanded its industry defining SafeCruise by Hornblower program, building on already stringent sanitation processes, to incorporate further health-driven measures to guard against the spread of COVID-19 and other viruses.
Explaining the company’s preparations for welcoming guests back on board, Hornblower General Manager for Norfolk Jolene Price-Thompson said: “We are proud of our excellent safety and sanitation track record and always operate and maintain a rigorous process around cleanliness and hygiene. So, while our guests can still expect the same high standards and welcoming service, we are adapting our amazing experiences to reflect the need for social distance, alongside elevated health and hygiene practices.”
Hornblower has reviewed every aspect of the guest experience journey and is taking all steps necessary to ensure the wellbeing of everyone on board. These include, but are not limited to:
- Mandatory daily crew member health screening, and wearing of appropriate PPE
- مراجعة إجراءات الصعود إلى الطائرة وإصدار التذاكر للسماح بالتباعد الاجتماعي والدخول بدون لمس
- إلزام الضيوف بارتداء أقنعة الوجه أثناء الإبحار، إلا أثناء الأكل والشرب
- Reducing the number of guests on board, and adapting table spacing to allow for a minimum 6-foot distance between guests while they dine
- Buffet stations will feature a protective shield, while an attendant will assist and serve each guest. Single-use menus will be provided on every cruise and discarded (recycled) afterwards.
- تنفيذ إجراءات الصرف الصحي والتطهير المحسنة ، مع توفر محطات تعقيم اليدين في جميع أنحاء
حول سيف كروز بواسطة هورنبلور
تأسست SafeCruise by Hornblower منذ أكثر من 25 عاما ، وتقدم معايير تحدد الصناعة للصحة والسلامة والأمن عبر مجموعة شركات Hornblower. يتحسن البرنامج باستمرار ، ويتبع أحدث الإرشادات الحكومية والصناعية ويطبق خبرة تشغيلية تمتد لعقود لضمان بيئة آمنة للضيوف وأفراد الطاقم ، مع الحفاظ على سجل Hornblower الممتاز في السلامة. www.hornblower.com/safecruise
حول رحلات وفعاليات هورنبلور
Hornblower Cruises and Events is North America’s largest and leading provider of water-based dining, sightseeing, private charter and transportation experiences. 22 coveted destinations are offered in the US, Canada and the UK, where the company employs over 4,300 shipmates who operate a fleet of 157 vessels serving upwards of 9.8 million guests each year. Hornblower Cruises and Events is a division of Hornblower Group which operates the official ferry boat service to Alcatraz Island, the Statue of Liberty National Monument and Ellis Island Memorial Museum on behalf of the National Park Service as well as the New York NYC Ferry, American Queen Steamboat Company, Hornblower Niagara Cruises, Victory Cruises Lines and HMS Global Maritime. The expansive portfolio reflects almost a century of sector expertise and innovation – from pioneering the earliest river sightseeing tours and dining cruises to developing the revolutionary Hornblower Hybrid, a vessel powered by wind, solar and battery electricity. For more information visit www.hornblower.com